Zeet Privacy Policy — Your Complete Guide to Personal Data Protection

This Privacy Policy applies to all services on the Zeet (https://zeet.im) platform. By creating an account, placing bets, or using any of our services, you are considered to have accepted this Privacy Policy.

We believe your personal data belongs to you, and you have the right to know how it is being used. That is why this policy is written in plain, straightforward language — not complex legal jargon.

This privacy policy is designed with Bangladesh users in mind. If any part is unclear, our support team is available to help in Bangla.

Zeet collects different types of information at different stages. Details are outlined below:

Some information is provided directly by you, such as when filling out the registration form. Other information is collected automatically, such as your browser type or time spent on the platform. Cookies and tracking technologies are used for this automatic data collection, as detailed below.

Zeet uses your personal information for the following purposes:

• Account Management: For registration, login, identity verification, and account security.
• Service Delivery: To enable betting, process payments, and complete withdrawals.
• Customer Support: To understand history and context when resolving issues.
• Platform Improvement: To analyze user behavior and improve service quality.
• Security: To prevent fraud, money laundering, and illegal activity.
• Marketing: To send you relevant offers and promotions based on your preferences — you can opt out at any time.
• Legal Compliance: To comply with regulatory authority guidelines.

We never use your information beyond its stated purpose without your consent. If we ever need to use your data for a new purpose in the future, you will be informed in advance.

Zeet stores your information on secure servers and follows industry-standard security practices. Here's what our security framework includes:

• 256-bit SSL encryption — applied to all data transmissions.
• Sensitive information is stored in the database using AES encryption.
• Two-factor authentication (2FA) support.
• Regular security audits and vulnerability testing.
• Only authorized staff can access your information.
• Data backup and disaster recovery planning.

Data retention period: Data is kept for as long as your account is active and for a minimum of 5 years after closure, as required by law. After the applicable period, data is securely deleted.

Zeet does not sell your personal data or share it with advertisers. However, limited information may be shared with the following parties in specific circumstances:

• Payment Processor: Necessary information is shared with services like bKash, Nagad, Rocket, etc. to process transactions.
• Identity Verification Services: With verification agencies as part of the KYC (Know Your Customer) process.
• Legal Authorities: When required by a court order or a legitimate regulatory authority.
• Cloud Service Provider: For data hosting and processing only — they are not permitted to use your data for any other purpose.
• Fraud Prevention Services: To detect and prevent unusual transactions or cyberattacks.

All third-party agreements include data protection clauses. Any information shared with them may only be used for the specified purpose.

Zeet uses cookies to enhance your platform experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: To understand visitor numbers and which pages are viewed most.
• Performance Cookies: To identify site loading speed and technical issues.

Analytics and performance cookies can be disabled from your browser settings. However, disabling certain cookies may affect the functionality of some platform features. Contact our support team for any questions about managing cookies.

You have the following rights regarding your personal data:

• Right to Access: You can request to know what information Zeet holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that your information no longer be used for a specific purpose.
• Right to Opt Out of Marketing: You can unsubscribe from marketing emails and SMS at any time.
• Data Portability: You may request a copy of your data in a machine-readable format.

To exercise these rights support@zeet.imto reach us by email. We typically respond within 30 days. However, some requests may not be fully fulfilled due to legal obligations.

Zeet is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If we receive information indicating that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.

If parents believe their child is using Zeet, please support@zeet.imto let us know. We will take prompt action.

Zeet primarily operates in Bangladesh, but due to cloud infrastructure, some data may be stored on servers in other countries. In such cases:

• International data protection standards are followed for all data transfers.
• The same security protocols apply to overseas servers as well.
• Appropriate safeguards are ensured before transferring data to third countries.

Wherever your data is held, the protections in this Privacy Policy apply.

This Privacy Policy may be updated from time to time due to business changes, new technologies, or legal requirements. For significant changes:

• A notification will be sent to your registered email.
• You will be notified clearly on the platform.
• The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

For any questions, concerns, or complaints about this privacy policy, please get in touch with us:

• Email: support@zeet.im
• Live Chat: Log in to the platform and access it from any page.
• Response time: Typically within 48 hours.

We have a dedicated team for data protection complaints. Your complaint will be handled confidentially and you'll receive a detailed response after investigation.